Instaknow Solution
Connects Call Center client-server systems to client mainframes on a real-time basis to answer client inquiries and enter client requests/orders into client's systems for immediate fulfillment.

Provides automatic e-mail responder that intelligently answers client e-mails with correct responses from multiple in-house and Web based data sources.

Benefits
Immediate response to client questions. Immediate order fulfillment. Eliminate data re-entry. Reduced errors. Higher customer satisfaction. The Instaknow solution paid for itself in 7 months.

Dramatically reduced customer service costs. Faster response to customers. Higher customer satisfaction.