Instaknow-ACE ®

The Instaknow Human Intelligence Automation Platform

Instaknow’s “Human Intelligence Automation” software has patented “human-like” capabilities to fill the gaps in current process automation architectures like SOA/EDI/BPA/BPM. It specializes in processing fuzzy, unstructured and fragmented information, converting it to structured information and linking it to your core systems in real-time.

• Easy Configuration
  • Self-programs for all types of data interactions from examples you choose to show. It learns and remembers which systems and sources to go to, to get/update what specific data.
  • NO PROGRAMMING IS REQUIRED. The wizards do all detail work for you
  • NO SYSTEMS NEED TO CHANGE. This eliminates risks inherent in system changes.
  • You can specify processing details using point-and-click wizards
  • Cross-system processing sequence
  • Business rules (comparisons, calculations, decisions)
  • “Fuzzy” comparison thresholds
  • Actions (update, publish, alert)
  • Process triggers
  • User intervention rules (BPM rules)
  • Built-in Business Process Management (BPM) capabilities allow the automated process to halt, alert, escalate and continue after authorized user feedback
  • Advanced step-through “debugging” features allow easy validation of cross system processing for highly reliable results
  • Using the self-programming approach, complex, multi-system, high-volume read-update-alert applications are configured, tested and deployed in just 2-3 months. Changes, when required, are also point-and-click and take only hours.


• Easy deployment and execution
  • Intelligently and simultaneously operates on required information from many separate sources
    • Unstructured sources
      • Web sites from external partners, suppliers, customers
      • Portals
      • Search engines
      • Blogs
      • e-mails
      • e-mail attachments
      • Documents (Excel, Word, PDF, Project Plans, CAD)
      • Legacy screens
    • Structured sources
      • ERP/CRM/SCM/BPM systems
      • Databases
      • Web services
      • APIs
  • Auto-adapts (like a human eyeball) to changes in data positions, layouts and volumes on unstructured sources using patented advances (US patents 6732102, 7073126, 7437342, 7979377)
    • Pattern Recognition
    • Pattern Matching
  • Reliably executes complex, cross-system business comparisons, calculations, decisions, publishing, updates and alerts.
  • Extends the reach of your core systems to include data from all currently non-integrated sources WITHOUT NEEDING any changes to any system, while HONORING ALL SECURITY PROTOCOLS.
  • Can be run
    • On-demand
    • On-schedule
    • As a service
    • Triggered by specific events
    • 24 x 7
    • On Windows Servers
    • On Windows Desktop
  • Multiple processes can run in parallel with each other in high-volumes to accurately process more knowledge work in seconds than people can do in days.
  • Built-in “High Availability Architecture” allows multi-server deployments for fault-tolerance for mission-critical applications
  • Provides logs, traces and monitoring console